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Our Services

Working for yourself doesn't have to mean working BY yourself. 

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Virtual Administrative Services

Welcome to The Savvy OBM, where we specialize in offering top-notch virtual administrative assistant services. Count on our seasoned team to streamline your business operations and boost your productivity. Let us handle your administrative tasks while you concentrate on what you do best.

Our administrative services include

Email Management

Our team efficiently manages and organizes your email inbox, ensuring that important messages are prioritized and responded to promptly.

Customer Support

Our team assists with responding to customer inquiries, resolving issues, and providing excellent customer service to enhance satisfaction and loyalty.

Travel Arrangements

We take care of booking flights, hotels, rental cars, and other travel logistics, saving you time and hassle.

Data Entry

We accurately input and maintain data in spreadsheets, databases, and other digital platforms, helping you stay organized and efficient.

File Organization

We organize and maintain your digital files and documents, making them easily accessible and searchable when you need them.

Expense Tracking

Our team will help you track and manage expenses, ensuring accurate records and efficient financial management.

Research

We conduct online research on various topics, providing you with valuable insights and information to support your decision-making process.

Meeting Coordination

We handle all aspects of meeting coordination, including scheduling, sending invitations, and preparing agendas, ensuring productive and well-organized meetings.

         Calendar          Management

We handle scheduling appointments, coordinating meetings, and managing your calendar to keep you organized and on track.

Correspondence Management

We draft, proofread, and send emails, letters, and other correspondence on your behalf, maintaining professional communication with clients, partners, and stakeholders.

Appointment Reminders

We send timely reminders for upcoming appointments, meetings, and deadlines, helping you stay organized and on schedule.

Document Editing

We proof read and edit documents for grammar, spelling, and clarity, ensuring they meet professional standards and effectively communicate your message.

Order Processing

Our team can handle your order processing tasks, making sure fulfillment is timely and efficient.

Invoicing, Billing, Payroll

Let us take care of your invoicing, billing, and payroll tasks, ensuring prompt and accurate payment processing.

Customized Admin Tasks

Do you have specific administrative needs that require a personalized approach? We are adept at customizing our services to align with your unique requirements.

Our Process

  • Discovery Call

    A quick 30 minute call where Mariah dives into your business to see where you need help, how we can best assist, and the type of assistant you're looking for.

  • Matching

    We take the time to carefully match you with a professional who’s a perfect fit, considering everything from their skillset and availability to their time zone, personality, and experience. When we present you with your ideal match, there’s no obligation and no cost to you.

  • Get Started

    Once you’re matched, your VA is ready to jump right in! You’ll start with a discovery call to go over your tasks, SOPs, preferences, and logins. From there, you can dive straight into working together 1:1.

Plan feature

FAQs

Have additional questions?

Contact us! We'd love to hear from you. 

What is an OBM and how do I know I need one?

An OBM, or Online Business Manager, is a professional who specializes in managing the daily operations of your online business. They take on tasks such as project management, team coordination, systems development, and strategic planning, allowing you to focus on the bigger picture and growth of your business.

How do you know you need an OBM? Here are a few signs:

1. Overwhelmed by Daily Operations: If you’re spending more time managing day-to-day tasks than working on your business’s vision and growth, an OBM can help streamline processes and free up your time.

2. Growing Team: When your team starts to grow, coordination and management become more complex. An OBM can ensure that everyone is on the same page and working efficiently towards common goals.

3. Project Management: If you have multiple projects running simultaneously and struggle to keep them on track, an OBM can oversee these projects, ensuring deadlines are met and quality is maintained.

4. Systems and Processes: An OBM can develop and implement systems that improve your business’s efficiency, helping you save time and reduce errors.

5. Strategic Support: If you need someone to help with strategic planning and execution, an OBM can provide valuable insights and keep your business moving forward.

What is a VA and how do I know I need one?

A Virtual Assistant (VA) is a highly skilled professional who provides administrative, creative, technical, or other specialized support to individuals or businesses remotely. VAs typically work from their own offices and communicate with clients via email, phone, or video conferencing.

You may need a VA if you find yourself overwhelmed with tasks such as administrative work, email management, scheduling, social media management, research, or any other task that can be delegated. If you're struggling to balance your workload, feeling like you're spending too much time on routine tasks rather than focusing on core business activities, or simply need additional support to grow your business, then hiring a VA could be the solution for you. VA services offer flexibility, scalability, and cost-effectiveness, allowing you to offload tasks, increase productivity, and focus on what truly matters for your business's success.

When is it time to hire an OBM or Virtual assistant?

It's time to consider hiring an OBM or virtual assistant when you start feeling overwhelmed with the day-to-day tasks of running your business. If you find yourself spending too much time on administrative duties, repetitive tasks, or activities that don't directly contribute to your business's growth, it may be a sign that you could benefit from additional support.

Other indicators that it's time to hire an OBM or virtual assistant include:

1. Feeling like you're always playing catch-up with your workload.
2. Missing deadlines or appointments due to lack of time or organization.
3. Struggling to balance work and personal life due to an excessive workload.
4. Having ambitious goals for your business but lacking the time or resources to achieve them.
5. Not being able to focus on high-priority tasks because you're bogged down by low-value activities.

By hiring a virtual assistant, you can offload tasks, streamline your workflow, and free up valuable time to focus on strategic initiatives, business growth, and personal well-being. A virtual assistant can provide invaluable support, allowing you to scale your business more efficiently and achieve greater success.

What is your pricing?

Our plans start at $45 per hour.

Our pricing structure is based on the hours required and the scope of work. Schedule a discovery call today to receive a personalized quote and further details.

Are there any additional fees I should be aware of?

Nope! You are only charged the price of your plan. 

Because we are remote independent contractors, we provide our own equipment, basic computer software and tools, and pay for our own taxes. 

What do your packages look like?

We offer fully tailored retainer packages, starting as low as 40 hours per month (or 10 hours a week). Our packages are designed to suit the unique requirements of each client.

Simply inform us of your anticipated hours, and we'll craft a personalized plan to accommodate your needs. Should adjustments be necessary as your workload evolves, we're more than willing to adapt the plan accordingly.

Our monthly packages offer flexibility to accommodate variations in workload. Unused hours do not roll over, and any additional hours worked will be invoiced at the end of the month.

What are the benefits of working with The Savvy OBM?

At The Savvy OBM, we pride ourselves on offering a range of benefits to our clients. One of the primary advantages of working with us is the dedicated support you receive from our professional assistants and OBM's.

This means you’ll have a dedicated VA or OBM assigned specifically to your business, providing focused and personalized support. Mariah will be available as your account manager, to ensure everything runs smoothly and that the partnership between you and your assistant is successful.

Our team is committed to providing top-notch service, allowing you to focus on what matters most – growing your business.

We prioritize open communication, reliability, and professionalism, ensuring that you receive the support you need, when you need it.

By outsourcing your day-to-day tasks to The Savvy OBM, you can achieve a better work-life balance, freeing up valuable time to focus on your core business activities and personal interests.

How is your team chosen and vetted?

Our team of Virtual Assistants undergoes a meticulous selection and 4-step vetting process, including a background check, to ensure they meet our standards of excellence. Only those who demonstrate exceptional proficiency, reliability, and dedication are selected to join our team. This rigorous vetting process ensures that our clients receive the highest level of service and support from our team.

 

Will I receive support from multiple VAs/OBMs or just one?

When you work with us, you’ll have a dedicated VA or OBM assigned to your business, providing consistent and personalized support. However, because they are part of a larger team, we have other team members ready to step in at no additional cost if your primary assistant is ever sick or on vacation. This ensures that your tasks are always handled seamlessly without interruption.

What hours does your team work?

Our team operates Monday through Friday, from 9 am to 5 pm within their respective (US) time zone.

You can submit tasks at any time. If submitted after business hours, we will begin work on them the following business day.

How quickly will you respond when I make a request or assign a task?

We acknowledge receipt of your request within 2 hours. While most tasks are typically completed within a few hours, others may require 24 to 48 hours, depending on their complexity.

Do hours roll over if I don't use all of them?

No, hours do not roll over. But you are able to upgrade or downgrade your hours anytime.

Is hiring an OBM or VA really "cost-effective"?

Hiring an OBM or VA can be extremely cost-effective for businesses of all sizes. While the hourly rate may seem higher compared to hiring a full-time employee, there are several factors that make it a cost-effective option.

1) When you hire an OBM or VA, you only pay for the hours worked, allowing you to avoid the costs associated with hiring a full-time employee, such as salary, benefits, taxes, and overhead expenses. 

2) OBMs and VAs are highly skilled professionals who specialize in specific areas, such as administrative tasks, marketing, social media management, or customer service. By outsourcing these tasks, you benefit from their expertise without having to invest in additional training or resources.

3) By delegating time-consuming and repetitive tasks to an OBM or VA, you free up your own time to focus on high-value activities that drive revenue and growth for your business. This can lead to increased productivity and profitability in the long run.

Overall, while the upfront cost of hiring an OBM or VA may seem higher than doing tasks yourself or hiring a full-time employee, the cost-effectiveness of outsourcing these tasks allows you to save time, money, and resources, ultimately helping your business thrive.

How do you track the hours worked on my business?

We utilize a comprehensive time tracking software that meticulously logs every task, down to the minute. You'll have complete access to this platform, allowing you to stay informed about our ongoing tasks and the time allocated to each one. Additionally, we provide weekly and monthly time summary reports to ensure you're always up to date on our progress.

Rest assured, we will never exceed your allocated hours without obtaining your written consent. Your satisfaction and transparency are our top priorities.

How do I know that my business and customer information will be safe?

At The Savvy OBM, safeguarding your sensitive information is our top priority. We use LastPass or 1Password to ensure that all confidential data, including logins and credit card information, remains safe, secure, and inaccessible, even to us.

Confidentiality is ingrained in our business ethos. To reinforce this commitment, we offer all clients a legally binding Non-Disclosure Agreement (NDA). We take security and privacy matters extremely seriously, and we rigorously enforce the highest standards of professionalism among our team at all times.

To further protect your confidential information, we strictly adhere to a need-to-know basis when sharing information with our team. Additionally, each of our Virtual Assistants and OBMs are required to sign individual NDAs, reinforcing our dedication to maintaining the confidentiality of your business.